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Frequently Asked Questions

When will my order ship?

Most orders ship the same or the next business day.

Where do you ship from?

Wallingford, CT 06492 

How will my order ship?

UPS – United Parcel Service, or USPS for Alaska, Hawaii, APO

Do you ship outside the USA?

At this time we only ship to The United States and Canada.

Do you charge sales Tax?

Connecticut customers will be charged state sales tax. 

How is shipping calculated?

Portage Notebooks are made from quality paper, and they are not light. Shipping usually is about 20% of the order, but varies based on quantity & the shipping location. Our shopping cart will provide an accurate shipping price based on UPS actual charges.

Do you accept Purchase Orders?

Yes we do from qualified professional organizations. We do not accept COD, or purchase orders from individuals.

May I pay with Credit Card?

Yes, we accept Visa, Mastercard, Discover and American Express.

Do you offer custom printed notebooks?

Yes, you may read about our custom printed options here.

What is your return policy?

We proudly offer a 100% satisfaction guarantee. If you are not 100% satisfied with your notebook, please contact our company president directly here.